Telecomms news

IT Support provider expands service desk

Seriun expand their service desk with new recruit Ben Walkden. During the recent lock-down restrictions, demand for Seriun’s managed services and IT Support has increased, spurring them on to expand their technical team. Ben Walkden, formerly from Chess ICT, is the latest engineer to join Seriun’s growing service desk. Originally from Blackburn, Ben has a […]

Businessman and women at conference

Seriun: delivering value during lockdown

Growing tech company continues to deliver value when it’s needed the most The current worldwide health crisis has made the past few months a challenge for most businesses. As the managed IT, telecoms and software provider for many of these businesses in Lancashire, Seriun’s strategy had to be bullet proof to ensure they could keep […]

Coronavirus: service update

Coronavirus: Service Update

Helping you maintain service continuity The spread of Coronavirus means more of your team may choose to work from home – this includes our own team at Seriun. Please have peace of mind that we will be taking care of you and giving you the same great service as normal. We are fully prepared Be […]

Spam Warning!

Spam Warning!

Be aware of the current spam phone call and email doing the rounds… You may get a spam phone call from someone saying they are from BT warning that your Broadband services may be cut off within 24 hours unless you press the numbers as instructed. If you comply you could be charged a minimum […]

Richard and Mark

Seriun Sponsor Red Rose Customer Service Award

Seriun are thrilled to be sponsoring the Red Rose Awards for the second year running. After taking the Customer Service crown themselves last year, they wanted to give something back and stand proud as the category sponsor this year. 2020 marks the tenth Red Rose Awards annual celebration. Opening in 2011, the awards have become […]

Paul and Jonny

CONTINUED GROWTH MEANS LARGER TEAM FOR SERIUN

As Seriun’s growth continues, so does their recruitment drive. They have recently strengthened their Service Desk team with two new recruits – Paul Jameson and Jonathan Swinton, both former employees of Holker IT in Burnley. Paul Jameson joins the team as 3rd Line Engineer and will be working with an end-to-end approach on customer projects, ensuring their […]

BENEFITS OF HAVING A BACKUP INTERNET LINE FOR YOUR BUSINESS

As businesses are becoming increasingly reliant on their connectivity solutions, our experienced team are often asked for the most secure ways a business can increase uptime. The options for your business depend on a number of variables such as budget and data requirements. However, we often recommend having a backup internet line for businesses who […]

Image of a office phone

BENEFITS OF 3CX PHONE SYSTEM

Providing a complete communications solution, 3CX is an industry leading PBX platform which is ideal for growing businesses. At Seriun, we are specialists in sourcing and providing the latest telecommunications technology, with 3CX being no exception. Our telecoms team have tried and tested a huge range of VoIP systems, ensuring we provide our clients with […]

WHAT DOES 5G MEAN FOR YOUR BUSINESS?

5G is the latest wireless transmission standard being researched by International Telecommunication Union (ITU) and other industry bodies. As an upgrade from the current 4G connectivity, there have been talks of what the new level of connection may bring to our offices and society as a whole. However, network infrastructure needs to be made capable […]

GDPR COMPLIANT CALL RECORDING

The new General Data Protection Regulations were highly anticipated prior to their introduction on the 25th May 2018. Following on from their implementation there has been confusion and complexities surrounding how to ensure all aspects of data collection and storage meet the requirements. Any business that collects and stores personal information such as names and […]